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FAQ

WHY SHOULD I USE Hancock Locksmiths?

Our professional, highly-trained customer service representatives will stay with you through the entire process from booking to tech arrival to the completion of the job. We are here for you with our 24/7 availability, you will never have to go to sleep or close up for the day fearing that your home or business is not properly protected.

DO YOU HAVE A STORE FRONT?

No, we do not. We are a 24/7 Locksmith Call Center with highly trained customer service representatives who will take your call and connect you with an independent locksmith contractor in your city/state.

WHY USE A LOCKSMITH TO MAKE A KEY FOR MY VEHICLE RATHER THAN THE CAR DEALER?

Firstly there are no towing costs since a locksmith shows up at your designated location. secondly many makes and models are cheaper through a locksmith as opposed to a dealership. Just Call and find out!

CAN I GET REIMBURSED BY MY INSURANCE COMPANY FOR LOCKSMITH SERVICES MADE?
This totally depends on the kind of insurance policy you have.
MY LANDLORD GAVE ME THE KEYS TO MY NEW PLACE, WHY SHOULD I GET NEW ONES?

It’s your stuff! When was the last time the locks were changed? If you don’t know the answer then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made. A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.

Thats where a re-key service comes in. No new lock is needed, simply a “combination” change.

WHAT'S THE DIFFERENCE BETWEEN RE-KEYING & MASTER KEYING?

Re-keying means adjusting the tumblers in an existing lock so that only new keys can open it.  Many people, who continue to use the same key that they received when they bought their home, have no idea of how many people such as tradesmen, neighbors and friends etc…, who are no longer relevant, have had access to that key. Most technicians can re-key your locks and give you the security of knowing that only you and the people you trust will have access to your house or business. Lost your keys? Relax; re-keying will adapt your existing locks to new keys.

Master keying enables two different and distinct keys to open one lock. Master keying regulates access to specific zones while having one master key that accesses all zones. Master keys can be supplied for all buildings such as hospitals, office buildings and residences in which there are a number of compatible locks. Now its possible to re-key your home, gate, garden shed etc… so that one key opens them all.

SERVICE STARTING RATES
Prices reflect the most basic car/lock/key etc... a more exact estimate will be given by the dispatch agent. final exact price is given on site by the independent locksmith contactor and signed by the customer before any work is done

Trip charge

Service Call Charge
$19

Unlocking Service

House - Car - Business
from $39*

New car Keys

Simple - No Transponder
from $90**

Lock Change

Residential / Commercial - Basic Lock
from $25*

New Car Keys

With Transponder Chip
from $119**

Lock re-Key

Residential / Commercial - Basic Lock
from $19*

Please Note: We are a lead generation company for the locksmith industry throughout the US.  The total amount will include Labor and Hardware Cost as well as the $19 trip charge. Also take into consideration that our dispatchers will only give an approximate estimate of the cost of the service, based on relevant information given by (you) the customer. The actual difficulty or service may differ once the independent locksmith contractor examines your issue, therefore the costs can vary.

Please make sure to get the receipt and all the technician's Information.

Please call us immediately if you have any trouble with any of the locksmith technicians we connect you with. We are here to assist you throughout the whole process. 

Disclaimer: Hancock Locksmiths is a lead generation company. Our goal is to connect you with an independent locksmith contractor in your area.  All contractors are independent. It is the responsibility of each user to verify that the contractor meets all licensing and insurance requirements in that jurisdiction.

* COST IS A MINIMUM ESTIMATE FOR THE SERVICE.

Final Cost can var due to hardware costs1, existing lock types, existing door and/or frame etc...

** COST IS A MINIMUM ESTIMATE FOR THE SERVICE.

Keys, ignitions and their codes vary. on-site tech arrival is needed in order for the independent locksmith contractor to give an exact price for parts, codes and labour.

Customer service is our top priority. we are ready 24/7 to assist you with all your locksmith needs.